Breathe New Life Into Your Favourite Outerwear
A broken zip shouldn’t mean the end of a great coat. Skip the expensive high street dry cleaners with iSeam’s premium mail-in tailoring platform. Our expert UK tailors provide precise, fixed-price jacket zip replacement services for winter coats, lightweight jackets, fleeces, and everyday outerwear.
How Our Online Zip Repair Works
We have designed our booking process to ensure your tailor knows exactly what you need before you even go to the post office.
- Select Your Service: Click the button below to start. Choose your Fabric Type (e.g., Standard) and select “Zip Replacement” from the Service Type menu.
- Add Details & Photos: Tell us exactly what you need done in the Alteration Details box. You will then be prompted to upload up to 3 clear photos (a front view, back view, and a close-up of the broken zip).
- Ship Your Item: Check out securely, package your Tailoring Item, and post it to the professional UK tailor we match you with.
- Tracked Return: Your assigned tailor will carefully unpick the old zipper, stitch in a high-quality replacement, and ship your fully repaired jacket securely back to your door.
Frequently Asked Questions
How do I show the tailor what is broken?
It is incredibly easy. During the checkout steps, you will be prompted to upload up to 3 clear photos from your phone or computer. Providing a close-up photo of the broken zipper helps your assigned tailor prepare the correct replacement parts before your item even arrives.
Do you provide the replacement zip?
Yes, our fixed-price service includes a high-quality, durable replacement zipper. Our professional tailors will do their absolute best to match the color, style, and weight of your original zip so the repair looks seamless.
How long does the mail-in repair take?
Once your professional tailor receives your item in the post, the zip replacement is typically completed and shipped back to you within a few working days, depending on their current queue. You will receive updates as the job progresses.
